Feel free to return items within 7 days of receiving your package, no return on face masks. Please include your name and or packing slip inside of the return package. Returns need to be properly packaged with the invoice included and/or your full name, and tracking must be provided. Once we receive the item, your exchange or refund will be processed within approximately 5 days. Please note we do not return shipping costs either to or from. We will only allow returns of any kind within 7 days of receipt. For damages, we will replace the item if in stock and if not, you will be notified of wait time and can then choose to replace or be refunded. Items received after the 7-day period will be issued a credit to be used on our site, but the timing of your purchase must not exceed 2 weeks. Please allow additional days for your credit card refund to be reflected in your account.